Age is just a number. Let's redefine yours.
Privacy & Terms
Welcome to The Novus Center! We value your trust and want to ensure you understand how we collect, use, and protect your information. By using our website, you agree to the following terms and policies.
Privacy Policy
1. Information We Collect
When you interact with The Novus Center, we may collect:
- Personal Information: Name, email, phone number, shipping & billing address.
- Payment Details: Processed securely through third-party payment providers; we do not store your payment information.
- Order History & Preferences: To enhance your shopping experience.
- Cookies & Tracking Data: To improve website functionality and personalize content.
2. How We Use Your Information
Your information helps us:
- Process and fulfill your orders.
- Provide customer support.
- Improve our website and offerings.
- Send promotional emails (you can opt out anytime).
3. How We Protect Your Information
- Your data is stored securely and is never sold or shared except as necessary (e.g., shipping carriers, payment processors).
- We use standard security measures to protect your personal information.
4. Your Rights & Choices
- You can update or request deletion of your data by contacting us at [your email].
- You can opt out of marketing emails by clicking “unsubscribe.”
- Cookies can be disabled in your browser settings.
Terms & Conditions
1. Orders & Payment
- All orders are subject to availability.
- Prices are listed in US Dollars (USD $) and may change at any time.
- Orders are processed once payment is received.
2. Shipping & Delivery
- We ship to the US and Canada.
- Delivery times vary based on location and shipping method.
- We are not responsible for delays caused by carriers.
3. Returns & Refunds
- We accept returns of unused products within 30 days of delivery.
- Items must be in their original packaging and condition.
- Refunds are processed once we receive the returned item.
- Custom or digital products may be non-refundable (see product details).
4. Limitation of Liability
- The Novus Center is not responsible for indirect damages, including lost profits or business disruptions.
- Our liability is limited to the amount paid for the product.
5. Updates to This Policy
We may update this Privacy Policy & Terms of Service at any time. Please review periodically for changes.
For any questions, contact us at help@shopthenovuscenter.
Email us at help@shopnovuscenter.com
Our office hours are Monday-Friday, 9-6pm PST. We are happy to help, guide, and answer any questions you may have prior to purchasing our products during our open hours. Also, feel free to visit our Novus Anti-Aging Center's site at www.thenovuscenter.com to view the services we offer.